Absolutely. Our product is classified as general cosmetics in the EU and has undergone comprehensive testing, clinical validation, and certification from renowned testing laboratories, including ADSL in the UK, Eurofins in Italy, and Dermatest GmbH in Germany. This ensures the highest standards of safety and quality.

We do not recommend using LUNA MICROCARE® SERIES on any type of open wound, including scratches or open sores. It is essential to apply these patches to clean and dry skin to prevent the risk of infection or irritation. If you have a current skin condition or open wound, we advise waiting until the affected area has healed before using the LUNA MICROCARE® SERIES to ensure your safety and comfort. 

Yes, our products are clinically proven to be suitable for all skin types, including sensitive skin. It provides deep hydration and addresses common skin concerns. However, please note that the cleansing swabs included in Flawless and Lumiere package contain alcohol and may not be suitable for sensitive skin.

LUNA MICROCARE® products are formulated with well-researched and dermatologically tested ingredients that are generally considered safe. Cosmetic regulations do not impose specific restrictions on the use of ingredients in cosmetic products for pregnant women. However, as a precaution, we recommend that pregnant women and those who are breastfeeding consult with a healthcare professional before using any cosmetic product, including the LUNA MICROCARE® products. Your healthcare provider can provide personalised guidance based on your individual circumstances.

We do not conduct any animal testing. All of our products are certified as Cruelty-Free and Vegan by PETA, demonstrating our commitment to ethical and animal-friendly practices.

Yes, these patches are single-use. Each time you apply a patch, the micro-cones dissolve upon contact with the skin's moisture, delivering a potent blend of active ingredients. To ensure maximum efficacy, use the patches as soon as you open the packaging.

An unopened pouch is usable for up to three years. We recommend using it on the day you open the sanitised pouch. The microstructure is composed of a moisturising agent called hyaluronic acid, which can be dissolved or structurally weakened over time by absorbing the moisture in the air once you open the pouch.

Micro-needles are tiny, cone-shaped structures, typically about half the thickness of a human hair. They are primarily made from naturally dissolving biopolymers, such as hyaluronic acid. These micro-needles function as reservoirs for active ingredients.The unique shape and composition of micro-needles allow for the controlled and sustained release of these active ingredients, delivering the encapsulated ingredients directly to the targeted area. This controlled release mechanism ensures that the active compounds are released gradually over time, enhancing their effectiveness and reducing the risk of skin irritation.

For optimal results, it's recommended to wear the patch for a minimum of two hours, but its effects are maximised when worn overnight.

Here's why the overnight application is beneficial:

• Extended Absorption: Keeping the patch on overnight provides an extended period for the skin to absorb the active ingredients. This prolonged exposure enhances the ingredients' effectiveness in targeting the area.
• Maximized Hydration: Overnight wear ensures that the patch effectively hydrates the skin throughout the night, promoting a plump and youthful appearance in the morning.
• Consistency: Using the patch weekly maintains a consistent skincare routine, which is key to achieving and maintaining results over time.

By applying the patch overnight once a week, you're giving your skin the opportunity to benefit from prolonged contact with the active ingredients, ultimately leading to nourishing, protecting, and renewing the skin by supporting its innate potential for renewal. 

The conventional MTS rollers introduce a series of fine, sharp needles (up to 3000 micrometres) into the skin, which often result in bleeding, bruising and scab formation. The LUNA MICROCARE® SERIES, however, utilises 350 or 500 micrometres long dissolving microstructure; respectively; providing an effective delivery of actives without any side effects such as pain, bleeding, etc.

Absolutely. Our product falls under the category of general cosmetics in the EU. It has undergone comprehensive testing, received clinical validation, and earned certifications from renowned testing laboratories, including ADSL in the UK, Eurofins in Italy, and Dermatest GmbH in Germany. This ensures the highest standards of safety and quality for our product.

They may create a slight tingling sensation, indicating they are ready to work their magic. These micro-needles have undergone dermatological testing and did not cause any adverse skin reactions in the study participants. However, as skin sensitivity varies, if you have concerns, we recommend conducting a patch test on the back of your hand for peace of mind.

It is okay to apply the patches after toner or essence; however, we recommend attaching them on the bare face after cleansing and drying the area completely. Please be advised that LUNA MICROCARE® PATCHES microstructure dissolves in water which may weaken the strength of microstructure.

The active compounds are loaded in the hyaluronic acid-based microstructures of LUNA MICROCARE® PATCHES. You should therefore ensure the microstructures penetrate the skin’s top layer by pressing on the patch a few times. Avoid sliding the patch sideways as this could bend the microstructures laterally, hindering its full efficacy.

No. You can use it regardless of the time of day. However, the microstructures are fully absorbed into the skin after a minimum of two hours. The actual time may differ depending on individual skin type, but anyone can benefit after two hours, when the active compounds are fully absorbed by the skin.

Yes, it is safe. The patch should be used on skin areas where focused care is needed. Normal skin care products on other parts of your skin can be used freely after the patch has been applied to clean dry skin in the area of focus.

There may be some rare cases where this may happen, but generally the patches are designed to hold on to your skin firmly during sleep.

According to the clinical trials carried out by Dermatest GmbH (Germany), a certified clinical test institute, no skin irritability or objective skin stimulation abnormalities have been found on any of the test subjects. We recommend that you remove the patch after a minimum of two hours. Premature removal of patches may result in slight redness due to the needling effect, which will disappear within two hours.

The microstructures are half the thickness of a human hair, about 30 micrometres in tip size and 350 or 500 micrometres long. They can penetrate the skin without causing any damage, so they are safe to use.

Our skin’s regeneration is maximised when it is stimulated. In fact, microstructures utilise this phenomenon. Whenever micro-sized structures penetrate the skin membrane, the skin regenerates new cells and narrows the hair follicles. Therefore, this results in narrower, rather than wider, hair follicles and smoother skin.

The LUNA MICROCARE® SERIES have been put to clinical trials in certified clinical test institutes such as Dermatest GmbH (Germany), ADSL (UK) and Eurofins (EU). It has been proven to be a safe and effective product.

At Luna Microcare, we offer three flexible subscription options, each with auto-renewal and recurring billing.

The Monthly Subscription renews every month, with a 20% discount applied to each recurring payment. A minimum commitment of three billing cycles is required before cancellation or pausing.

The BiMonthly Subscription renews every two months, with a 20% discount on each cycle. A minimum of three payments (six months) is required before cancellation.

The TriMonthly Subscription renews every three months with a 20% discount. A minimum of three payments (nine months) is required before cancellation or pausing.
All subscriptions are prepaid, and charges continue automatically until cancelled after meeting the minimum commitment.

To modify, pause, or cancel your subscription, please visit the "Subscriptions" tab within your account on our website. Changes or cancellations can be made at any time after completing the required minimum of three billing cycles. If you encounter any difficulties, please reach out to us at info@lunamicrocare.com.

If you need to temporarily pause your subscription or skip an upcoming order, log in to lunamicrocare.com and click on the avatar icon in the top right corner. This will bring you to your account dashboard, where your active subscriptions will appear under the "Subscriptions" section. From there, you can pause or skip upcoming orders at any time.

You can easily update your shipping or billing information by visiting the "Subscriptions" tab in your account on lunamicrocare.com.

If you signed up for a subscription account, your credit card information is securely stored to process future payments. Prior to each charge, you will receive an email confirming the upcoming payment. We prioritise your security and privacy, adhering to the highest standards to maintain a safe and secure environment.

We’re thrilled that you’re interested in collaborating with us! To ensure your request reaches the right department, please email info@lunamicrocare.com with details about your business, and any relevant information.

For more information, please email us at info@lunamicrocare.com. We aim to respond within 24 hours.